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FAQ

FAQ

Frequently Asked Questions

How do I choose the right size?

Refer to our size chart, available on each product page, to find the best fit. If you need further assistance, our customer support team is here to help.

What is your return policy?

We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 7 days for a full refund or exchange, provided the item is in its original condition.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on your location. Please check our shipping information for details.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the status and estimated delivery date of your package.

What payment methods do you accept?

We accept major credit and debit cards, as well as PayPal, for secure and convenient payment processing.

How can I contact your customer support?

For any inquiries or assistance, you can reach out to our dedicated customer support team through the “Contact Us” section on our website or by emailing info@wilqet.com.

Are there any loyalty rewards or discounts available?

Yes, we offer loyalty rewards and periodic discounts to our valued customers. Stay updated by subscribing to our newsletter and following our social media channels.

Can I cancel an order after it's been placed?

You may be able to cancel an order shortly after placing it. Contact our customer support as soon as possible for assistance.

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